Getting Started FAQs - Truly Financial

Frequently Asked Questions

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Getting Started

Can I do everything online or do I need to go to a branch?

Truly Financial is a fully online digital service. We do not operate physical branches, and we’ve designed everything we offer to be accessible via your Truly Financial online login. Many […]

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Where is Truly Financial available?

Truly Financial is currently available to customers in the United States and Canada. Truly Financial is being built as a global bank for businesses and would gradually be made available […]

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What information and documents do I need to provide to open an account with Truly Financial?

Opening an account with Truly Financial is quite simple. Having the following on hand can help you complete the account application process in under seven minutes: Registered business name if […]

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Can I apply for an account without a Social Security Number (SSN) or Social Insurance Number (SIN) or as a foreign citizen?

Truly Financial is available to businesses located in the United States and in Canada, with certain exceptions. Business owners and officers of the company can be U.S. or Canadian citizens […]

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Is a credit check required while opening an account?

Truly Financial does not perform a credit check when opening an account for your business and your credit score will not be affected. We sometimes perform a “soft” credit check […]

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Can I apply without an EIN?

All incorporated or registered businesses in the United States must provide an EIN number. The EIN requirement is waived only if you are running a business as a freelancer and […]

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How do I provide a shareholders list when some shares are held by another company or Trust?

In the situation where one of the shareholders of the company is another legal entity, Truly Financial requires you to list all the persons who are the ultimate controlling party […]

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Are there any types of businesses that Truly Financial does not support?

We can accept most registered companies. We are also able to open accounts for businesses registered as sole proprietors and freelancers who are doing freelancing as a business. However, we […]

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I applied and my account has been approved! What’s next?

Congrats and welcome! We’re so excited to have you on board and can’t wait for you to start empowering your business with Truly Financial! If you are the Admin user […]

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I already have an account for one of my businesses. How can I apply for my other companies?

We welcome customers who have more than one business and the process is very simple. Simply log in to your Truly Financial account and on the left panel, click on […]

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Why do you need to verify my ID?

We need to verify your ID to ensure that there is a real person behind each account we open, and to prove that they are who they claim to be. […]

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