Frequently Asked Questions
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- Getting Started
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Why do you need to verify my ID?
We need to verify your ID to ensure that there is a real person behind each account we open, and to prove that they are who they claim to be. This prevents someone from operating on your behalf without authorization or impersonating you to commit fraud.
At Truly Financial, we incorporate biometric technology to determine, in real-time, the person opening an account. We also use advanced document verification technology, so you don’t have to physically visit a branch or provide paper documentation.